COVID-19 Prevention at KVC Niles

At KVC Niles, the safety and wellbeing of the children we serve, their families, and our employees are our first priorities. As the situation around COVID-19 continues to rapidly evolve, we will continue enhancing our policies and precautions for reducing the risk of exposure in our treatment centers.

We are monitoring new information throughout each day from the Centers for Disease Control and Prevention (CDC) and our local and state health departments. We are quickly addressing new information and guidelines as they become available as well as minimizing disruption to the imperative services we provide for children and families.

KVC Niles’ COVID-19 Preventative Measures

We are adhering to the following policies to keep our clients and employees safe:

  • We strongly encourage family involvement throughout the treatment process but as part of our goal to keep our clients safe, we are minimizing visitors until further notice. We are utilizing telehealth/video capabilities and phone calls to conduct family therapy and parental/guardian visits.
  • Given the current challenges with the convergence of flu, cold, and allergy season along with concerns surrounding COVID-19, we have created a workflow to care for clients who have potential symptoms. This includes a specialized observation space to conduct the necessary medical assessments while keeping other clients and employees healthy.
  • All our healthcare professionals are entering our treatment centers through the main entrance only and are not using a separate employee entrance. This allows us to conduct a thorough daily screening process with each employee, using guidelines from the CDC and local and state health departments. This screening includes symptom, temperature and travel checks.
  • We are screening our clients daily using guidelines from the CDC and local and state health departments.
  • New potential clients are undergoing a screening process prior to admission to check for symptoms, fever, and self-reported history of recent travel or interactions with people who have been diagnosed with COVID-19.
  • Our housekeeping department is using disinfectants approved by the Environmental Protection Agency (EPA) that specifically target the Coronavirus family.
  • We will continue to evaluate our community outings to reduce the risk of exposure and will only allow weekend passes as clinically appropriate.
  • We have asked all vendors to leave deliveries outside and to alert us when a delivery has been completed. If a vendor must bring a delivery inside, they are undergoing the same screening process as our employees. For contractors who must complete work onsite, they are also undergoing our employee screening process.
  • We will continue to provide extensive education to our employees and clients about COVID-19 and healthy hygiene habits that prevent spreading.
  • We will continue to limit volunteer activities, tours, and other activities that create opportunities for exposure to COVID-19 at our treatment centers.
  • Each new client is tested for COVID-19 as part of the admissions process. They are also given a face mask to wear any time they are in community settings in the facility and are educated on proper social distancing protocols.
  • If a client tests positive while in our care, the child’s treatment team will quickly determine the safest way for the child to continue receiving mental health treatment as well as treatment for COVID-19.

Cheryl Costabile

For questions about our COVID-19 preventative measures, contact Director of Administration, Cheryl Costabile, at


Admissions & Referrals

At this time, we are continuing to accept new clients. If you’re concerned about your child’s wellbeing or would like to make a client referral, call our Admissions team at (816) 241-3448

Become Part of Our Emergency Response Team

Our extraordinary healthcare professionals are working hard to continue providing life-saving psychiatric treatment to children and teens struggling with their mental health. In these difficult times, we’re looking for incredible people like you to become an extension of our team by donating to our emergency response efforts. Learn more and make an online donation at